FAQ
Collapsible content
what's in a bundle?
3-4, 5-6, or 7-8 thrifted pieces depending on the size you pick
tops, bottoms, outerwear, and hats/accessories each count as one item
i do men's and women's
tell me your sizes, style, and what you love (or never wear) when you order and i'll thrift around it
everything is vintage or secondhand, so expect normal signs of wear
i can't promise specific items or brands, since i'm thrifting them
how does ordering work?
pick a size and customize your order
choose a mystery bundle, or ask me to check in as i curate (i'll reach out by email)
want to send one as a gift? order with your recipient's sizes and style, and ship it to them at checkout
where and how fast do you ship?
bundles ship within 1-4 weeks of ordering, with tracking
shipping to: the united states, canada, australia, new zealand, japan, hong kong, and singapore
hoping to add next: the uk, europe, and south korea
want your country added? email hello@getlostthrifting.com and tell me where you're located, it helps me decide where to go next
some countries restrict secondhand clothing imports, so i can't ship everywhere
international orders: customs fees and import taxes aren't included in your total and are paid by you to the carrier at delivery.
can i return, exchange, or cancel?
all bundles are final sale, since each one is thrifted just for you, so please double-check your sizes before you order
you can cancel or change your answers within 24 hours of ordering, before i start thrifting
if your package arrives damaged or never shows up, message me within 7 days of delivery at hello@getlostthrifting.com with your order number and photos, and i'll work it out with you
refused or unclaimed international packages aren't refundable
how do i find out about the next drop?
frequent updates are posted on instagram and tiktok @getlostthrifting
or join the email list at the bottom of the home page!